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Glossary
Getting Started
Passport Account | Overview
How do I sign up to Passport?
How do I login to Passport?
How do I access Passport's Online Learning Portal?
How do I use Passport's Support Centre?
How do I access GameDay Community?
Dashboard
Organisation Dashboard | Overview
How do I update my Organisation Logo?
How do I update my Organisation Details?
How do I add Organisation Contacts?
How do I add a database Welcome Message?
Hierarchy
Managing Clubs
Clubs | Overview
How do I add a new Club?
How do I edit a Club's details?
How do I login to a Club database?
Managing Teams
Teams | Overview
How do I add a new Team?
How do I edit a Team's details?
How do I assign members to Teams?
How do I view the members in a Team?
How do I find a Team Code from Association level?
How do I find a Team Code from Club level?
How do I find a Team Code from Team level?
Members
Membership Management
Member List
How do I change the fields that appear on my Member List?
How do I update a Member's Active Status?
Member Records
Member Records | Overview
How do I search for members in my database?
How do I add a member record?
How do I edit a member's details?
How do I view a member record?
How do I enable a field to show on member records?
How do I mark a member as a duplicate?
How do I cancel a member's transaction?
How do I de-register a member?
How do I manually register a member to a season?
How do I view/edit a member's season history?
How do I view/edit a member's club history?
How do I add a document to a member's record?
How do I add a profile photo to a member's record?
How do I view a member's statistics history?
How do I see a log of changes made to a member record?
How do I hide a member record from public display?
How do I log an injury report on a member's record?
How do I log a concussion to a member's record?
How do I find a member's unique QR Code as an administrator?
Concussion FAQ's
Bulk Processes
How do I roll-over members to a new season in bulk?
How do I rebuild/refresh player career statistics in bulk?
Custom Fields
Custom Fields | Overview
How do I create custom fields at Association-level?
How do I create Unlimited Custom Fields (UCFs)?
Duplicate Resolution
How do I merge duplicate member records?
Clearances, Permits and Transfers
How do I search and request a clearance by organisation?
How do I search and request a clearance by member name
How do I search and request a clearance by National Number/Member ID?
How do I apply clearance rules to my organisation?
How do I define clearance reason/denial options?
Clearance/Permit Process
How do I view a list of clearances for my organisation?
Clearances List Overview
How do I cancel a clearance?
How do I approve or deny a clearance?
How do I re-send a clearance email to a member?
Member Profile
Member Profile | Overview
How do I access my unique QR code through my Member Profile?
How do I edit my details through my Member Profile?
How do I remove my member profile from public view?
How do I view my playing history through my Member Profile?
How do I view my transaction history through my Member Profile?
How do I upload documents to my Member Profile?
How do I view my qualifications through my Member Profile?
How do I view my program enrolments through my Member Profile?
How do I view my playing statistics through my Member Profile?
How do I update my account email through my Member Profile?
Salary Cap
How do I upload Salary Cap information?
Contracts
How do I add a new Contract to a member?
How do I add documents to a Contract?
How do I grant Contract access to administrators?
How do I allow organisation contacts to receive Contract notifications?
How do I access a member's Contract history?
How do I approve a submitted Contract?
How do I define Contract Types?
How do I lock/unlock a Contract?
Competitions
Competitions | Overview
Pre-Competition Setup
Competition Templates | Overview
How do I create a Fixture Template?
How do I create a Ladder Template?
How do I create a Statistics Template?
How do I create a new Season?
How do I create new Age Groups?
How do I create custom Competition Types?
How do I create Venues?
Competition Setup
Competition Setup Checklist
Which type of competition should I use?
How do I create a new Competition?
How do I add Teams to a Competition?
How do I generate a competition's Fixture?
How do I generate a Fixture using Venue Time Allocation?
How do I edit a Competition?
How do I create a Pools Competition?
How do I set up Progression Rules in my Pools Competition?
How do I import a fixture to a competition?
How do I rollover my competitions to a new season?
How do I create a Knockout Competition?
How do I enable a Cup Tied rule for my competition?
Manage Competitions
Managing Competitions | Overview
Bulk Competition Updates
Bulk Competition Updates | Overview
How do I generate fixtures in bulk?
How do I make bulk changes to my matches?
How do I refresh Finals Eligibility data in bulk?
How do I refresh Statistics data in bulk?
How do I make bulk changes to my Competition details?
Manage Fixtures
How do I create a Fixture Template?
How do I apply Exception Dates to my Competition Fixture?
How do I use the Fixture Grid?
How can I resolve a clash in my fixture?
How do I generate a Finals Fixture?
How do I redraw a fixture using Fixture Equalisation?
How do I redraw a fixture from a specific round?
How do I manually add a new round to my fixture?
How do I delete a match from a fixture?
How do I manage Catch-Up Rounds?
How can I assign another Association's venue to a match in my fixture?
How do I edit a match in my fixture?
How do I filter matches in the Fixture Grid?
How do I update Fixtures from Club-level?
Manage Match Results
Match Results | Overview
Configuring Match Results
How do I enable Clubs and Teams to enter Match Results?
How do I lock Match Results entry for a Competition?
How do I make a match day form compulsory for a competition?
Match List
How do I enter Quick Results?
How do I enable Dark Mode in Match Results on a Desktop?
How do I enable Dark Mode in Match Results on Mobile?
Pre Game
Pre Game | Overview (Desktop)
How do I select players for a Match (Desktop)?
How do I select players for a Match (Mobile)?
How do I allocate Team Staff to a Match (Desktop)?
How do I allocate Team Staff to a Match (Mobile)?
How do I print a Team Sheet?
How do I mark Player Attendance with a QR Code (Mobile)?
Troubleshoot | I Can't Find a Player on my Team Sheet
How do I find a player's match attendance details?
How do I reset a match?
QR Attendance Tracking FAQ's
At Game
Live Scoring | Overview
How to track a game online using Live Scoring
Post Game
Post Game Match Results | Overview (Desktop)
Post Game Match Results | Overview (Mobile)
How do I add a Concussion record to a match?
How do I mark a player as 'Did Not Play' in a match?
Manage Ladders
How do I create a new Ladder Template?
How do I configure and apply my Ladder Template to a competition?
How do I rebuild Ladder information in bulk?
How do I make a Ladder Adjustment?
How do I update a Ladder's Team Inclusion Configuration?
How do I add a Head To Head field to my Ladder?
How do I reset the For/Against information on a Ladder?
How do I apply a Margin of Victory Cap to my Ladder?
Manage Teams
How do I manage Team Passwords?
How do I assign Player Numbers?
How do I regrade teams between competitions?
How do I apply Finals Eligibility settings?
How do I copy teams and members into a new competition?
How do I assign a coaches and managers to a team?
How do I allow teams to compete across different Associations?
How do I add a Team to another Association?
How do I move teams into a new season's competition?
How do I remove teams from a competition?
How do I apply a team's Default Venue?
Manage Venues
How do I create a new Venue?
How do I grant administrator access to a specific Venue?
Manage Web Display
Publish to Web | Overview
How do I enable competitions to be published to my Passport Website?
How do I disable competitions from being published to my Passport Website?
How do I publish competition information to my Passport Website?
How do I hide competition rounds from my Passport Website?
How do I hide matches from my Passport Website?
Manage Media Outlets
How do I create a new Media Outlet?
How do I generate a Media Report?
Manage Awards
How do I create a new Award?
How do I make Award votes compulsory?
How do I enter Award votes (Desktop)?
How do I enter Award votes (Mobile)?
Manage Participants
How do I assign members to a Team?
How do I add a Tribunal record to a member?
Manage Statistics
Statistics Templates | Overview
How do I create a Player Round Statistics template?
How do I create a Team Match Statistics templates?
How do I create a Player Match Statistics template?
How do I create a Player Competition Statistics template?
How do I create a Player Career Statistics template?
How do I refresh Player Career Statistics data?
Manage Officials
Official Allocation | Overview
How do I allocate Officials to matches?
How do I copy Official Allocation Configurations?
How do I activate an Official Type?
How do I submit a Match Day Report?
How do I enter results as a Match Official?
How do I enter Award votes as a Match Official?
Communications
Communications | Overview
Profile Settings
Communications Profile | Overview
How do I create an SMS Account and purchase credits?
Send a Message
How do I send a message to my participants?
How do I send an email to my participants?
How do I send an SMS to my participants?
How do I send a Member Renewal Email to my participants?
How do I send a Team Renewal Email to team managers?
Manage Custom Groups
How do I create Custom Communication Groups?
Sent Messages
How do I see my organisation's history of Sent Messages?
Opt-Ins
How do I create a custom Opt-In?
How do I update my Opt-In preferences?
How do I send a Secondary Communication to Opted-In members?
How do I report on member Opt-In responses?
How do I access a member's Opt-in Unsubscribe URL?
Communications | FAQs
Registrations
Registrations | Overview
Registrations Setup
Set-up to receive Online Payments
New Registration Season
Create a product
Funds Received
Registrations - New Season Checklist
Active Kids vouchers
Restrict registrations by Age Group and Gender
Payment Configuration
Payment Configuration | Overview
Adding your Bank Account
Products
Products | Overview
Create a Product
Copy a Product
Create a Merchandise Product
Images on Products
Family discounts, multiple pricing on products
Default Registration Product
How do I remove product items from a product?
Discounts
Conditional Products
Conditional Products/Discounts
Disable Membership Period Renewal Emails from Product Owner
Promo Codes
Promo Codes | Overview
Create a Promo Code
Promo Code FAQ's
Registration Forms
Registration Forms | Overview
How do I assign a Registration Form Type when creating a new form?
Create a Registration Form
Applying a colour palette to your Registration Forms
How do I view the front-end of my Registration Form?
Team to Association + Member to Team Forms
Conditional Fields
Compulsory Payments
Address AutoComplete
Team to Association Registration Forms
Adding option to upload a document or photo
Adding contact details to your Registration Form footer
Downloading a Registration Form QR Code
How do I add products to an existing Registration Form?
Transactions
Transactions - Overview
Manually Add a Payment Record to a Member
Refund/cancelling a member?
Delete a Transaction from a Member
Minimum $1 fee information
How to Pay Later
Payment Options
Locator
Locator | Overview
New
How do I set up my organisation's Locator?
Updated
How do I open my front-end Locator?
New
How do I adjust my organisation's pinned address on the Locator?
New
How do I enable contacts to appear on my Locator?
New
Events
Step 1: Creating an Event Product
Step 2: Creating a Member to Event Registration form
Step 3: Creating an Event
Viewing Event Registrations
Reporting on Event Registrations
General Registrations
How do I reset my password on a registration form?
How do I update our bank details?
How do I recieve payment and registration notifications?
How can a member pay for an unpaid transaction?
Text Message Suggestions for Team Registrations
NSW Vouchers - Registration Process
SA Vouchers – Registration Process
Creating and resetting your password
NZ COVID Pass
Registrations | FAQs (Participants)
Registrations | FAQs (Administrators)
Programs & Courses
Programs
Programs | Overview
Create a Program Registration Form
Create a Program Template
Create a Program
Accessing a Program registration link
Adding a logo to your Program Template
Manually adding a participant to a program
Sending an email to Program participants
Send Program Renewal emails to participants
Transferring a participant between Programs
Withdrawing a participant from a Program
Viewing a participant's Program registration history
Accessing a participant's Program Certificate
Reporting on Program participant details
Participants
How to register/enrol for a Program
Courses
Course Management - National Level
Create a National Registration Form
Create National Product for Course Fee
Create Course Template
Add Course Module
Link Certificate to Course
Approve Accreditation
Course History Reports
Managing Centre Access to Course Templates
Generate Renewal Invoices
Send Renewals Payment Reminder Email
Cancel a Renewals Invoice
Course Management - Organiser Level
Create a Course
Set Course Product Price
Manage Course Enrolements
Email Course Registrants
Email Course EOI's
Withdraw a Participant
Transfer a Participant
Add Additional Products to Course
Mark off completion/attendance
Expression of Interest
Centre Reports
Course Enrolments
Financial by Course
Payments Distribution
Accreditation Reporting
Accreditation/ Accreditation Progress
Module Non-Completion Reporting
Reports
Reports | Overview
Report Builder
Report Builder | Overview
Report Filters
Report Options
Export a Report
Save/Edit/Delete a Report
Adding Quick Links to Reports
Admin Reports
Quick Report - Passport Reports
Clearance Reports
Advanced Clearance Report
Club Reports
Advanced Club Report
Competition Reports
Advanced Fixture Reports
Quick Report - Milestones
Match Official Payment Reports
Match Official Allocation Reports
Played more than one game in a week
Games Played - By Season
Player Statistics Report
Players Assigned to Teams
Contact Reports
Contacts Report
Finance Reports
Finance Reports Overview
Transactions Report
Promo Code Discount Report
Active Kids Vouchers (AKV) Report
Funds Received Report
Quick Report: Funds Received
Quick Report: Transactions
Additional information on items purchased with product
Member/Participant Reports
Advanced Member Report
Member Summary Report
Advanced Concussion Report
Quick Report: Members in Current Season
Troubleshoot | Duplicate Members in Reports
Team Reports
Quick Report: Team Players/Contacts Report
Advanced Team Report
Save or Email Team reports
Tribunal Reports
Venue Reports
Venue Attendance Report
Contract Reports
Advanced Contract Report
General Settings
Field Configuration
Field Configuration | Overview
How do I configure Gender Identity fields for my hierarchy?
User Management
User Management | Overview
How do I grant a user with access to my database?
How do I grant Restricted Access to a user?
How do I enable Dark Mode?
How do I manage my Lookup Information?
How do I create Age Groups?
How do I create Seasons?
How do I check an organisation's Process Log?
How do I update an organisation's Permissions?
GameDay View
GameDay View | Overview
Websites
Standard Websites
Accessing your Passport Website
Website Editor
Website Editor | Overview
Manage Content
Content Manager
Widget Manager
Media Library
Uploading a logo to your Website
Adding contact details to your Website
Adding a custom page to your Website
Adding a Links page to your Website
Content Manager - Editing a section
Add Registration Form to your GameDay Website
Registration Form Number
Setup the Registration Form to be viewed correctly from website
Manage Display
Competition Options
Manage Settings
Authorisation - Granting Administrator Access to a Standard Website
How do I redirect a private domain to by website?
Tips & Tricks
Tips for Using Standard Websites
Standard Website Design Tips
Standard Websites | FAQs
Schedula
Schedula - For Administrators
Managing Official Logins
Official Payment and Club Invoicing
Automatic Appointments
Managing Availability Regions
Importing and Using MYOB Reports
Unlocking a fixture
Match Day Paperwork & Reporting
Match Official Login Functionality
Feed Match Officials From Schedula to Websites
Share Contact Numbers with Colleagues
Modifying a person’s Availability Settings
Adding Additional Administrators
Modify Pay Period Dates
Troubleshooting Schedula
Schedula | FAQs for Administrators
Schedula - For Officials
Getting Started with Schedula
Accessing Schedula
Managing Your Availability
Remove Pay Advices
View Pay Advices
View Appointment History
Adding Bank Account Details
GameDay App
Downloading GameDay App
GameDay App FAQ's
Using GameDay App
Login/Sign Up
Schedule
Teams
Team Home
Match Centre
How do I view season fixtures?
How do I view the competition ladder?
How do I view competition statistics?
Courtside App
Device specifications for Courtside tablet app
Courtside Installation
Courtside: Initial Setup
Courtside: Team Set Up
Courtside: Configuring umpires
Courtside: Configuring Competitions
Courtside: Finding Court Id
Courtside: Finding Set up Id
Courtside: reporting on season referee codes
Courtside: Games Not Loading
Courtside: User Manual
Courtside: Quick Userguide
Courtside: Manually Syncing Games
Courtside: Export Game Files
Courtside: Activity Log
Courtside: Refreshing team members
Courtside: Player Tags
Courtside: Adding members who aren't on the available list
Courtside: Reporting on Referee Confirmation
Courtside: Reporting on players manually added to the app
Courtside: Set up competitions to allow manually added players
Courtside App: Troubleshooting
GameDay Marketplace
GameDay Marketplace: How to access it
ECAL
eCal - Calendar Sync
Rosterfy
Rosterfy - Basic Member Export Report
Teammo
Teammo Integration
TidyHQ
TidyHQ Integration
Mailchimp
Integrate your Mailchimp account with GameDay Passport
Team App
Team App: Export Reports
Sport Specific Advice
Sport specific contact information
Basketball
LiveStats
Getting set up with Livestats
Configuring Livestats on GameDay Passport
Livestats FAQ's
Aussie Hoops
Aussie Hoops: Program flyers
Aussie Hoops: Printing Certificates at the end of your program
Aussie Hoops: Sending emails to parents
Aussie Hoops: Sending program renewal invitation emails to parents
Aussie Hoops: Printing program attendance sheets
Aussie Hoops: Withdrawing a participant from a program
Aussie Hoops: Program Renewals
Aussie Hoops: Adding a widget to a standard website
Aussie Hoops: Emailing program participants directly
Aussie Hoops: Adding a New Competition Coordinator
Aussie Hoops: Registering a participant
Aussie Hoops - User Guide for Coordinators
Aussie Hoops Registration Link available at Centre level
Aussie Hoops: Transferring Participants to a Different Program
Basketball Australia Registrations
National Registration: How to add a Club product
Basketball Network Registration & Membership User Guide NSW
Basketball Victoria Country Registration Manual (V1.0)
National Registration - 2016 BQ Registration Process v2.0
National Registration - How to add availability dates to an NRS form
Basketball Australia - Etrainu Accreditation Integration
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Association Product Secondary Pricing
Basketball Australia Chargeback Information
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Report- Played more than one game in a week
Report - Milestones
Basketball New Zealand
Accessing Registration Forms
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Adding Registration Fees (Products) to your Registration Form
Rugby League
NZRL
Registrations Starter Guide
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Events and Accreditations
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Registration Widget on Standard/Advanced LeagueNet Websites
RFL
Rewards4 Rugby League FAQs
RFL - Salary Cap Process
Football
Post-Game Results Entry
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Team Entry System - User Guide
Define Starting Team
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Sport Specific Advice
Footyweb Club Admin - Online Registration and Payment 2020
Last Modified on 21/02/2020 2:10 pm AEDT
Please see the video below for Online registration and payment
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