General Information

Articles

 GameDay Passport UI/UX Refresh: New Layout
GameDay has introduced a new layout for our market-leading software GameDay Passport as part of our product refresh to align our products to our new brand. Admins will have the ability to try the new layout and switch back to the current layout of P...
GameDay Passport New vs Old Layout Comparison
GameDay has introduced a new layout for our market-leading software GameDay Passport as part of our product refresh to align our products to our new brand. This change does not affect the current functionality of any of the admin processes, admins w...
Database Levels & Functions
Database Levels and Functions
Access Levels
Membership allows access at each of the following levels: National, State/Region, Association, Club and Team.   These levels of access typically work hierarchically in that:   A national administrator can access data at all...
GameDay Chargeback Process
Chargebacks are a demand by a customer's financial institution, bank, or PayPal for a retailer to reimburse for the loss on a fraudulent or disputed transaction raised by the card holder. Commonly, the customer does not recognise the soft descr...
How often do settlements (funds received) get distributed to organisations?
How often do settlements (funds received) get distributed to an organisation? Settlement are distributed to organisations once a week and can be found in the various Funds Received  financial reports. The settlement period is from Saturday ...
Gender Identity Capability
As part of our partnership with Pride in Sport , GameDay is proud to announce that our system now supports the collection of gender identity data across the product suite wherever gender data is collected. This implementation has bought about updat...
General Support Information
GameDay Community GameDay Community provides our users and partners with an online destination to find, share and learn all things about GameDay including links to the latest product updates & release notes. Checkout GameDay Community here ...