Overview
In the Organisation Contacts section of each Passport database, you can enter details for key contacts and stakeholders within your organisation, such as committee members, administrators, or any other custom role you may want to record. Doing so aids in notifying these contacts of updates to registrations, payments, clearances, and publishing contact details to your sport's Locator.
Step-by-Step
Step 1: Open your Contacts page
In the left-hand menu, open the My Organisation section, then click CONTACTS
Step 2: Expand any of the contact roles
To add a pre-defined contact, such as a board or committee member, click the EXPAND arrow next to the relevant role
Step 3: Enter the new contact's details
Enter the applicable contact details, including name, email and mobile number
Step 4: Assign Functional Responsibilities to the contact
If relevant for this contact, tick any of the boxes in the Functional Responsibilities section. This can grant certain functional permissions to the contact. Functionality Responsibilities include:
- New registration or renewal notifications can be sent to contacts with the Registrations option ticked
- Payment advices from transactions processed through registration forms can be sent to contacts with the Finance & Payments option selected
- Clearance notifications can be sent to contacts with the Clearance & Permits option selected
Step 5: Assign Primary Contact (optional)
If you don't already have one, designate a primary contact by selecting the Primary Contact option. This member will appear first in your organisation's Locator search results and is the default contact for GameDay
Click SAVE once you're done
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