Overview
GameDay Passport administrators that have recently requested a clearance from club-level can cancel a clearance request through the online clearance list in their database. This is typically done prior to the member confirming the clearance via registration, however depending on the way your sport's clearance feature has been configured, you may also have the ability to cancel the clearance after it has been confirmed.
Step-by-Step
Step 1: Open the Clearance List
From your Passport database, open the Members menu, then select MANAGE CLEARANCES & PERMITS
Step 2: View the relevant clearance
Find the clearance you want to cancel, then click the VIEW icon on the left-hand side
Step 3: Cancel the clearance
Click the CANCEL CLEARANCE button in the top-right corner
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