Articles
How do I see a list of my organisation's transactions?
Overview Any organisation taking payments through our online payment gateway, or manually recording payments against a member's record can see a complete list of transactions directly through their GameDay Passport database, giving a brief summar...
How do I see a list of my organisation's settlement payouts?
Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
How do I see the details of a specific settlement payout?
Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately rec...
How do I generate a tax invoice for a settlement payout?
Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
How do I export a settlement payout?
Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
How do I reconcile funds received with my settlements?
Overview If you are taking online payments through Passport, you will need to reconcile the funds you receive in your bank account with the settlement payouts that are recorded in your Passport database. This can be done by checking the unique ...
How do I issue a refund? New
Overview If you are processing online payments through Passport, you can issue a refund directly back to the original cardholder through your transaction list. Note : Before continuing on, please ensure you have set up your Stripe account usin...