Articles
How do I search for members in my database?
Admins have two ways that they can search for members within their organisation database: Within the member list Within the advanced search Both can be used to search members within the current season and/or past seasons. NOTE: if no members...
How do I add a member record?
Whilst Registration Forms serve as the primary method for collecting membership information, fees, declarations and any other required data, Passport administrators also have the ability to manually add a member record to an Association or Club data...
How do I edit a member's details?
Editing a Member Record Once created, member records can be edited, as long as the organisation has set at least one field to Editable or Compulsory in the Field Configuration section. To edit a member record: 1. Click on Members ...
How do I view a member record?
Member records or member profiles can be viewed if admins would like to view member information like contact details, medical information, and fields filled out within the registration form. To view an individual member record: 1. Click on Member...
How do I enable a field to show on member records?
Associations sometimes create custom fields on a registration form that they would like visible on a members profile so they can edit this information if needed. These fields need to be configured correctly in order to display on a members profile. ...
How do I mark a member as a duplicate?
While Membership automatically identifies possible duplicate members based on matching the first name, surname and date of birth of two records, it is possible for some duplicates to 'slip through the cracks'. For example, this could ...
How do I cancel a member's transaction?
GameDay Passport administrators can cancel an existing transaction from a member's record. Please note that refunds cannot be processed through the system. You will have to arrange refunds outside of the GameDay system. Once the refund h...
How do I mark a member's transaction as refunded?
GameDay Passport administrators can mark an existing transaction as refunded on a member's record. Please note that the refund itself cannot be processed through the system. You will have to arrange them outside of the GameDay system. Once the ...
How do I de-register a member?
If there are any members appearing in your /association/club's team lists that should not be there, follow the below steps to remove them. If you do not have the ability to do this then it means your sporting body is preventi...
How do I manually register a member to a season?
The primary method of registering members is through the Online Registration Form, whereby the member fills in a registration form on the club or association's website and can also submit payment for their registration fees. Registering online ...
How do I view/edit a member's season history?
Seasons are an integral part of Gameday Membership. All member registrations and all competitions must be linked to a season. NOTE: In order for members to be added into competitions and teams they MUST have an ASSOCIATION and CLUB season...
How do I view/edit a member's club history?
An association is able to move members from one club to another using the ‘Edit Clubs‘ function. This option is not available to clubs- if you are a club please speak to your association/league regarding this. Some sporting bodies do...
How do I add a document to a member's record?
To attach a document to a member’s record: 1. Click on the drop down arrow against Members in the menu and select List Members. 2. Locate the member record that you want to edit and Click on the View Record button next to the na...
How do I add a profile photo to a member's record?
Members do not have the ability to upload this themselves, so please get them to send you this photo beforehand and save it somewhere accessible. 1. Click the drop down arrow against Members in the menu and select List Members. ...
How do I view a member's statistics history?
1. Click the drop down arrow against Members From the Menu > Select List Members. 3. Click on the magnifying glass icon at the beginning of the line. This will open the member details. 4. Select Statistics from the l...
How do I see a log of changes made to a member record?
Admins have the ability to see a log of specific changes that were made within a member record. Click the drop down arrow against Members and select List Members . Find the member's record and click on the magnifying glass to open i...
How do I hide a member record from public display?
Hide member from public display Club and league administrators now have the ability to mark members to be hidden from the public Gameday websites. Note: this field is configured at league/association level from which the league can choose ...
How do I log an injury report on a member's record?
GameDay Passport allows administrators to add Injury Reports directly to a member record, should there be an injury occurrence during participation for your sport. NOTE: The configuration and availability of Injury Reporting may differ based on ...
How do I log a concussion to a member's record?
GameDay Passport's Concussion Management feature supports the application of a 'Concussion Suspension' period which restricts the participant from being added to a match for a certain period of time. Concussion Records can be added di...
How do I find a member's unique QR Code as an administrator?
GameDay Passport includes a QR Code scanning functionality to enable administrators to scan a player's attendance in a fixtured match. Members can access their unique QR Codes through their Member Profile, however they can also be accessed by P...
How do I record a Fitness Test against a member record?
If you have created Fitness Tests in your database, you can add a record of a Fitness Test to an existing member's record to allow you to keep track of your member's results. To record a Fitness test to a member's record: 1. In the lef...