Popular Articles

  1. TidyHQ Integration

    TidyHQ and GameDay have partnered together to create a sports ecosystem that allows administrators to effectively and efficiently manage their members online. This partnership allows member data and some financial information to be shared from an...
  2. How do I login to Passport?

    Overview Administrators can login to any Passport platforms to which they have been granted access, including any membership databases, online results portals or Passport websites. Step-by-Step Step 1: Open the Passport login page Go to ...
  3. How do I check an organisation's Process Log?

    The Process Log displays details of all database 'processes' conducted in the system for an association (eg. Player Stats Rebuild, Ladder Rebuild, Publish to Web).   The Process Log lists the following details:   The competition The process un...
  4. Football: Viewing accredited participants

    Getting Access to the system Firstly ensure you have a GameDay Passport. To sign up for one head to this article - Passport: How to sign up to Passport . If you already have a GameDay Passport but do not have access to your club data database: ...
  5. GameDay Chargeback Process

    Chargebacks are a demand by a customer's financial institution, bank, or PayPal for a retailer to reimburse for the loss on a fraudulent or disputed transaction raised by the card holder. Commonly, the customer does not recognise the soft descripto...
  6. How do I manually sync matches to the Courtside App?

    Manually syncing games Rather than syncing all the matches back to the database at once you can manually select which matches you’d like to sync. The manual sync is also used in scenarios where the sync was incomplete (no internet or otherw...
  7. Exporting Game files from Courtside

    Exporting game files from Courtside If errors occur when trying to sync, download or upload games from either the Courtside programs and you have bought this up with the support team, they may ask you to send through the game files from the affecte...
  8. Basketball Australia: Checking Unfinancial Players in a Membership Period

    Associations get notified when players become unfinancial.  This allows you to contact them about renewals. On the right side of the Dashboard , there are notifications. In the Notifications  section, you will see links to notifications when ...
  9. Clubs | Overview

    As a National, State or Association administrator with a multi-tiered hierarchy, you have the ability to manage a set of Clubs that can be nested under specific Associations within the hierarchy. With Clubs included in your hierarchy, you can cre...
  10. How do I remove product items from a product?

    After creating a product with product items, administrators can remove a product item if they wish to display it when members select the product on the registration form. To remove product items from a product: 1. In the left-hand menu, click Reg...