Popular Articles

  1. How do I re-send a clearance email to a member?

    If a member from a transfer did not receive an email to complete their registration, you have the ability to be able to re-submit this transfer to get this registration email resent out to the email address linked to the members profile. Please n...
  2. System Enhancements: 17/07/2019

    Reporting Updates: New Layout, Click to add fields, Find a field search function With the new update to the platform, we recognized the amount of time that all of our administrators spending in our reporting module so we decided to make a number of...
  3. GameDay Community

    What is GameDay Community? GameDay Community provides our users and partners with an online destination to find, share and learn all things about GameDay including links to the latest product updates & release notes. This resource can be acce...
  4. Managing Competitions | Overview

    With competitions created GameDay Passport offers users and wide range of integrated features to assist in running a smooth and user friendly end-to-end competition. The below summarises features available on the List Competitions page and within t...
  5. How do I create a Merchandise Product?

    Products refer to fees that can be purchased by members as part of your registration process. Examples of products may include registration fees, playing gear, merchandise or event tickets. Merchandise Products can be created within any org...
  6. Basketball Australia: Milestones Report

    This report is currently only available for Basketball Australia related associations/clubs. The Milestone report shows upcoming player milestones.  This report can be run at club level so everyone is aware of player milestones approaching for ...
  7. Bulk Refunding Process

    In response to the large number of requests to refund participant fees after the shutdown of sports due to COVID-19, we have built a tool which allows GameDay staff the ability to process refunds from the admin console on a case by case or bulk basi...
  8. Additional information on items purchased with product

    Reporting on additional items purchased with a certain product The following report will allow you to find the information that was attached to a certain product that members purchased. For example if a member purchased a club fee but you had an a...
  9. How do I upload a logo to my Website?

    Your Passport Website allows you to upload a logo to appear across the website and in the header section which is visible when users are navigating around the site. 1. Access your club/league website . 2. Scroll down and click WEBSITE EDITOR ...
  10. How do I hide a member record from public display?

    Hide member from public display Club and league administrators now have the ability to mark members to be hidden from the public Gameday websites.  Note: this field is configured at league/association level from which the league can choose a set...