How do I search and request a clearance by organisation?

Overview

As a Club administrator in Passport, you can request to clear a member from another club into your own club directly through your database. This guide will walk you through how to search for the member you wish to clear based on the hierarchy of organisation's available across your sport.

Step-by-Step

Step 1: From your Club database, open the Clearance Request screen

Navigate to your club menu, click on the dropdown arrow next to Members, and choose REQUEST A CLEARANCE


Step 2: Select the Source

From the Select a Source State dropdown list on the 'Request a Clearance' screen, select the source state the player is currently associated with. Leave all other fields blank and hit SELECT


Step 3: Select the Association

The next step prompts you to choose the source association the player belongs to. Click on the Select a Source Association dropdown list and make your selection, then click SELECT ASSOCIATION


Step 4: Select the Club

Next, you’ll be asked to identify the source club the player is with. Click on the Select a Source Club dropdown list and pick the appropriate club, then click SELECT CLUB


Step 5: Search for the member

Enter the member's details using their national number (Member ID) or their surname and/or DOB, then click SELECT MEMBER

A list of members with a similar surname will appear, or the exact member will be displayed. Click SELECT next to the correct member's name. This will provide you with the clearance/permit details for the members.


Step 6: Review the clearance/permit details

For a clearance, ensure all details are accurate and include any necessary information such as the reason for the transfer, if applicable.

For a permit, specify the permit type (consult with your sport if uncertain about the definitions) and input the permit start and end date.


Step 7: Submit the clearance/permit

Click either SUBMIT TRANSFER or SUBMIT PERMIT.

A confirmation screen will appear once the permit or transfer has been processed successfully, triggering the appropriate clearance approval process designated for your sport.


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