Overview
This article outlines the steps for a member to change their payment method for an existing instalment schedule within the Passport member profile portal.
The member profile portal is a personalised online portal where members can view their registrations, personal information, and payment details related to their involvement with sports organisations.
An instalment schedule refers to a payment plan that allows members to pay for memberships, event registrations, or other products in several smaller, pre-determined payments over a set period, rather than a single lump sum. This process enables members to update their payment details for future scheduled payments within these plans.
Step-by-Step
Step 1: Login to your Member Profile Portal
Use your Passport account to login to your sport's Member Profile Portal. You can find a list of all GameDay Member Profile Portals here
After logging in, a list of member profiles associated with your account will be displayed. Click on the specific member profile for which you wish to change the payment method
Step 2: Access Your Orders
Once you have selected the member profile, you will see a navigation menu on the left-hand side. Click ORDERS to see all orders associated with the selected member profile
Step 3: Change Payment Method
Locate the order that contains the instalment schedule you wish to modify. Within the row for that order, find and click the CHANGE PAYMENT METHOD button
Step 4: Confirm your Change
Once the new payment details have been entered, click the CHANGE PAYMENT METHOD button at the bottom of the pop-up to save your changes.
A confirmation message will appear if your payment method was processed successfully. Any future payments as part of this instalment plan will now be charged to the newly updated payment method.
