How do I grant a user with access to my database?

Existing Passport administrators can authorise other users to have access to their database and any levels below it in a hierarchy through the User Management feature. There is no limit to the number of administrators that can be granted access to a database.

Note: GameDay is not authorised to grant user access to Passport databases. User access is managed and granted by your sport. Please contact your sporting body or organisation directly to be granted access.

The following guide demonstrates how administrators at any level can provide access to different administrators at different levels of a hierarchy.


Note: In order to be authorised as an administrator, an individual must have a valid Passport account. Please read the article below for further instructions on signing up for a Passport account:

How to Sign Up For Passport

Firstly, login to your Online Membership Database - If you don’t have your login details please contact your State Governing Body or Association.

Authorise an administrator at your own level

To authorise an administrator at your own level:

1a. From your Passport dashboard, click the Settings Cog > USER MANAGEMENT

1b. Under the Grant A User Access section, enter the EMAIL ADDRESS associated with the new administrator's Passport account:

1c (optional). Tick the box next to RESTRICTED ACCESS if you want this administrator to have restricted functionality of your database - please read the Restricted Access article for more information on the functional changes this option enforces.

1d. Click ADD to grant the user access to this database

Authorise an Association administrator  

To authorise administrator access to an Association database within your hierarchy:

2a. From your Passport dashboard, click ASSOCIATIONS

2b. Find the Association you want to provide access to, and click the LOGIN (magnifying glass) icon to login to that association.

2c. Repeat the User Management process as per 1a - 1d above to grant an administrator access to this association database and all organisations beneath it.

Authorise a Club administrator  

To authorise administrator access to an Club database within your hierarchy:

3a. Login to Passport at either the Association or Club level. If you have logged in directly to a Club-level database, skip to step 3d.

3b. If you are logged in at Association level, click the Clubs > LIST CLUBS option in the left-hand menu.

3c. Find the Club you want to provide access to, and click the LOGIN (magnifying glass) icon to login to that association.

3d. Repeat the User Management process as per 1a - 1d above to grant an administrator access to this club database and all organisations beneath it. 

Authorise a Team administrator  

To authorise administrator access to an Club database within your hierarchy: 

4a. Login to Passport at either the Association, Club or Team level. If you have logged in at the Team level, skip to step 4d.

4b. If you have logged in at the Association or Club level, click TEAMS in the left-hand menu. 

4c. Find the Team you want to provide access to, and click the LOGIN (magnifying glass) icon to login to that association.

4d. Repeat the User Management process as per 1a - 1d above to grant an administrator access to this club database and all organisations beneath it.