Popular Articles

  1. Basketball Australia: Setting up renewal messages to a State Membership Period in a Product

    NOTE:   This functionality is only available for Basketball Australia affiliates that use Basketball Australia's National Registration System. A Membership Period   is the period of time that a member is registered to the State or Region go...
  2. How do I create an SMS Account and purchase credits?

    Please note:  Our SMS system is only available within Australia.   Before you can send SMS messages through Communicator you must firstly create an SMS Sender Account.     1. From the association, club or team 'dashboard', click on C...
  3. Website Editor | Overview

    The Website Editor Control Panel is the central menu of the website administration area. Each of the website’s management functions are organised into logical modules. A description of that module’s function appears underneath each heading. T...
  4. Match Day Reports & Votes

    Match Day Reports allows a league/association to capture match day-related reports/forms from team managers, club and match officials. Leagues/Associations control what is accessible to whom in the database, and users login to complete these tasks ...
  5. How do I create Seasons?

    For the purpose of Membership, a season is a defined 'Registration Period'. A season could be a calendar year, a calendar season (summer, winter, etc), bi-annually, or whatever the sport requires. Membership allows seasons to either be controlled b...
  6. Widget Manager | Overview

    The Widget Manager section is used to activate and modify your widgets. A widget is an application, or a component of an interface, that enables a user to perform a function or access a service. To access the Widget Manager: 1. Scroll to the botto...
  7.  How do I create custom fields at Association-level?

    A  Custom Field  refers to any piece of information you want to collect and store on your members that do not already exist as Standard Fields within the Passport database.  Custom Field can be added to your registration forms or created as a...
  8. How do I edit a section in the Website Content Manager?

    Below are detailed examples of how to edit sections within your website: Editing Sections 1. Click  Content  Manager and then  Right click on a section to perform the following actions:   Activate/Hide - show/withhold an item from appearing...
  9. How do I assign members to a Team?

    Adding members into teams has now been changed to allow easier filtering to help you find the members that you are looking for.       1. From the dashboard menu click on the teams menu item.   2. You will see a list of the teams. To select a team ...
  10. How do I copy a Product?

    Overview When preparing for a new season, it is important that you either create a new set of products or copy existing products to create new products for your upcoming season, making any relevant changes to the copied version. Copying produc...