Overview
As a Club administrator in Passport, you can request to clear a member from another club into your own club directly through your database. This guide will walk you through how to search for the member you wish to clear based on their name as displayed in Passport.
Step-by-Step
Step 1: From your Club database, open the Clearance Request screen
Navigate to your club menu, click on the dropdown arrow next to Members, and choose REQUEST A CLEARANCE
Step 2: Enter the member's surname
In either of the Surname fields, enter the surname of the member you want to request a clearance/permit for.
Leave all other fields blank and hit SELECT
Step 3: Select the relevant member
A list of members with this surname will appear, or the exact member will be displayed. Click SELECT next to the correct member's name. This will provide you with the clearance/permit details for the members.
Step 4: Review and submit the clearance/permit details
For a clearance, ensure all details are accurate and include any necessary information such as the reason for the transfer, if applicable.
For a permit, specify the permit type (consult with your sport if uncertain about the definitions) and input the permit start and end date.
Click either SUBMIT TRANSFER or SUBMIT PERMIT.
A confirmation screen will appear once the permit or transfer has been processed successfully, triggering the appropriate clearance approval process designated for your sport.
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