Popular Articles

  1. Report an issue

    Step 1. Firstly, check the Current Issues page to see if there are any relevant details and advice. We might already be on it! Step 2. If it is not a current known issue, Contact Us and provide full details. Heres some tips on wha...
  2.  Field Configuration | Overview

    Overview The Field Configuration feature allows organisations to select the fields they want to be used in the database across members, clubs and teams. By 'Fields', we refer to the information you want to store on your clubs, teams and member...
  3. How do I create a Fixture Template?

    Overview Fixture Templates in GameDay Passport allow you to define the complete format of a fixture. This includes the number of rounds, team matchups, and even finals progression rules. This feature is an extremely useful way of automating th...
  4. Access Levels

    Membership allows access at each of the following levels: National, State/Region, Association, Club and Team.   These levels of access typically work hierarchically in that:   A national administrator can access data at all levels wi...
  5.  How do I create a Product?

    Overview Products are fees that can be purchased by members as part of your registration process. Examples of products may include registration fees, playing gear, merchandise or event tickets. Products can be created within your Passport da...
  6.  Member Records | Overview

    Once a member has been added to your database through a registration form or by manual entry , member records are stored and can be viewed on an individual basis by administrators within your database. To view an individual member record:...
  7. How do I upload an Organisation Logo?

    Overview Organisation administrators in Passport can update their logo, which will then appear automatically on other elements of your system, such as registration forms and payment receipts. Step-by-Step Step 1: Head to your Dashboard ...
  8. How do I create Age Groups?

    To add a new Age Group:   1. From the Association level of GameDay Passport, click on the Configuration icon  and select Settings. 2. Under 'Set Up Registrations', click on Age Groups.   3. A list of existing Age Groups will appear. The 'A...
  9. How do I create new Age Groups?

    To add a new Age Group:   1. From the Association level of GameDay Passport, click on the Configuration icon  and select Settings. 2. Under 'Set Up Registrations', click on Age Groups.   3. A list of existing Age Groups will appear. The 'A...
  10. How do I create a Team Registration Form?

    A Team to Association Form allows Association administrators to offer a registration process specifically to capture team information. These frms can include standard and custom team questions, payable fees and can allow team managers to select ...