Popular Articles

  1. Sport specific contact information

    Sport specific contact information Below are links and contact information relating to sport-specific support: Football Australia Football Australia (Soccer) does not use the Gameday system for registrations and payment; they instead use PlayFo...
  2. How do I add a member record?

    Whilst Registration Forms serve as the primary method for collecting membership information, fees, declarations and any other required data, Passport administrators also have the ability to manually add a member record to an Association or Club data...
  3. Registrations | New Season Checklist

    The following article is to be used as a a guide for administrators ahead of a new registration season, to ensure your organisation is ready to accept Online Registrations & Payments. For Registrations Troubleshooting/FAQ's please...
  4. How do I assign a Registration Form Type when creating a new form?

    The following article explains the different types of Registration Forms available to administrators. For information on creating a Registration Form, please see our Create a Registration Form article. Note : Depending on your sport's confi...
  5. Schedula for Officials | Overview

    Schedula Online Appointments This guide covers the use of Schedula for match officials. Along with distributing appointments, this tool can also be used for the management of an official’s availability throughout the season. This guide descri...
  6. Service Status

    Here you will find information and advice regarding any known issue or schedule service maintenance. Service = Good     Scheduled Maintenance No planned scheduled maintenance to advise   Current Issues No current issu...
  7. How do I create a Product?

    Products are fees that can be purchased by members as part of your registration process. Examples of products may include registration fees, playing gear, merchandise or event tickets. Products can be created within your Passport database and...
  8. How do I add a new Team?

    Each team must belong to a club. Before adding teams to your database you should ensure that clubs have been set up. For associations that do not have clubs, we suggest creating and assigning your teams to a generic club - eg. 'General Club'...
  9. How do I assign members to Teams?

    NOTE: before any members can be assigned to a team, they must be assigned to the same club that the team is in, otherwise they will not appear. They also must be active at association and club level for the current season. 1. If you have lo...
  10. How do I link a Team form with a Member form?

    With Passport Registration Forms, Team Managers can register a team directly into a Competition or to the Association, who can then assign their team to a Competition. During the same registration process, they also can invite their friends to join ...