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Last Updated: 04/04/2025
in Finances How To Manage Finances
Overview Passport allows administrators to issue refunds, either in full, or as a partial product amount by entering a dollar value up to the total amount paid, provided the organisation has the available funds in their refund balance. Once a ...
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Last Updated: 03/04/2025
in Organisation Admin Overview
The Field Configuration feature allows organisations to select the fields they want to be used in the database across members, clubs and teams. By 'Fields', we refer to the information you want to store on your clubs, teams and members (eg. nam...
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Last Updated: 01/04/2025
in Apps How To GameDay App
Within the GameDay app administrators may see that there is no logo or the association logo is set for their association and/or teams - this will be related to the logo assigned to the association dashboard as well as the team dashboards within th...
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Last Updated: 01/04/2025
in Apps Overview
Overview The GameDay App allows sport fans all over the world to follow their favourite teams and competitions, view fixtures, results and ladders, and explore player and team statistics. Administrators using Passport to run their competitions...
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Last Updated: 01/04/2025
in Participants Overview
Overview The GameDay App allows sport fans all over the world to follow their favourite teams and competitions, view fixtures, results and ladders, and explore player and team statistics. Administrators using Passport to run their competitions...
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Transactions Can I break down by list of transactions by other parameters, such as member type, season or member status? Currently, your overall list of transactions cannot be filtered through the page found in the Finances > Manage Finances...
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Last Updated: 27/03/2025
in Finances How To Manage Finances
Overview If you are processing online payments through Passport, you can issue a refund directly back to the original cardholder through your transaction list. Note : Before continuing on, please ensure you have set up your Stripe account usin...
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Overview GameDay Passport administrators can manually mark an existing transaction as 'cancelled' on a member's record. This can be useful for your reporting and data integrity if it is commonplace to carry our cancellations in-person or over ...
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Overview GameDay Passport administrators can mark an existing transaction as refunded on a member's record. Note: To learn how to process a live refund directly through Passport, click here Once the refund has been processed according t...
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Last Updated: 27/03/2025
in Finances How To Manage Finances
Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately rec...