New Articles

  1. How do I edit my bank account details through Stripe?

    Overview If you have completed your organisation's Stripe setup through Passport, you can go back and edit your Financial Settings - including your nominated bank account - at any stage using the mobile number you used to authenticate your St...
  2. Managing Finances | FAQs

    Transactions Can I break down by list of transactions by other parameters, such as member type, season or member status? Currently, your overall list of transactions cannot be filtered through the page found in the Finances > Manage Finances...
  3. How do I generate a tax invoice for a settlement payout?

    Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
  4. How do I see the details of a specific settlement payout?

    Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
  5. How do I see a list of my organisation's settlement payouts?

    Overview As a GameDay Passport administrator taking payments through registration fees, you can access a list of all the settlement payouts that have been distributed to your nominated bank account via Stripe. This allows you to accurately recon...
  6. How do I see a list of my organisation's transactions?

    Overview Any organisation taking payments through our online payment gateway, or manually recording payments against a member's record can see a complete list of transactions directly through their GameDay Passport database, giving a brief summar...
  7. Stripe Customer Rollout Program: Information + FAQs

    Transition to Stripe We’re pleased to announce that GameDay has partnered with Stripe to provide payments functionality, making use of Stripe’s global network, market-leading payments software and integrated Know Your Customer (KYC) onboardi...
  8. How do I create a Course?

    Overview GameDay Passport's Courses functionality allows administrators to manage the registration, management and reporting of course accreditations through their database. This caters for your organisation to offer registrations for specific...
  9. How do I create a Course Template?

    Overview A Course Template allows you to pre-define broad configurations that can be applied to any courses you set up, such as age validation and gender rules. It also allows you to choose which 'Member to Course' registration form for any cou...
  10. How do I login to etrainu through my Member Profile?

    Overview As a participant enrolling in a course, your sport may have set up the option to login directly to etrainu to complete your course online using our etrainu integration . If this integration is enabled for your sport and you have regi...